Extended Holiday Returns and Exchanges
All U.S. purchases made from November 18th, 2019 to December 25, 2019 may be returned or exchanged through January 15th, 2020. Purchases made after December 25, 2019 are subject to the Standard Return Policy. As always, exchanges are free and easy. Click here to get started.
Note: For more information, visit Returns & Exchanges.
Holiday Shipping Cut-Off Dates
We stand behind your orders with a guarantee you’ll receive them by Christmas. That’s the Barstool charm and difference. For delivery via standard shipping by December 25th order prior to Wednesday, December 11th for the contiguous U.S. We guarantee we will attempt to deliver on or by December 24th for all products outside of pre-sale items or unless otherwise stated. If we don’t shipping is on us. Orders shipping internationally cannot be guaranteed due to customs, duty requirements or postal service issues that are outside of our control.
We cannot guarantee the delivery times if the delay is a result of an unforeseen and uncontrollable circumstance, such as poor weather conditions.
While we expect most orders to ship in our standard 3-6 business day processing window, it still may take us longer than usual to process your order this time of year. Due to increased demand, please allow for additional processing time for orders placed on or after Black Friday 11/29. We’ll email you when its on its way.
We will be accepting pre-sale on small number of items. If you have selected an item that is pre-sale, the estimated ship date is visible in the product description on our website.
Sending a last minute gift?
Gift cards always arrive on time. Give them the gift of choice with a Barstool Sports Gift Card. Gift cards are delivered by email and contain instructions to Redeem them at checkout. Our gift cards have no additional processing time or fees. Looking to purchase a Gift Card? Click here.
Live Chat and Email
In addition to the email support we already offer, you'll be able to reach us on chat during the Holiday season. We’re typically available from 12pm to 10PM Eastern time, 7 days a week. You can chat with us by clicking on the red chat widget in the bottom right corner of this page and filling in your email address.
While you can reach us via chat during the hours above, you can always reach us over email at firstname.lastname@example.org at anytime. We're available on email from 9AM – 6PM Monday through Friday. We'll email you back within 24 hours, but it's usually much sooner.